FIELD SERVICE. FULL PICTURE.

The work is done.
Make the evidence complete.

A voice note. The right photos. A clear report.
Give every service visit a record your whole team can work with.

For specialist contractors and service teams.
Built around the technician. Useful to the entire operation.

FROM SITE TO SERVICE RECORD01 / 03
◖Voice captured
AHU–04 • Scheduled service
Evidence attached 03
VISIT RECORDReady to review.Notes, checks & evidence in one place

Illustrative workflow · sample data

CAPTURE→CHECK→REPORT

THE EVERYDAY WORK THAT KEEPS BUILDINGS RUNNING

HVACElectricalPlumbingFire safetyFacility maintenance

A BETTER HANDOVER

Good work deserves
a clear record.

The technician knows what happened. The office needs to know, too. Between photos, messages and end-of-day paperwork, details can get lost.

Field Buddy brings the visit together as it happens, so the next person has the context to act.

01

Less to reconstruct.

Capture observations while the details are fresh.

02

Less to chase.

Make required steps and missing evidence visible.

03

More to work with.

Turn visit evidence into a structured, shareable report.

ONE VISIT. A CONNECTED WORKFLOW.

From “I fixed it”
to “here’s the full picture.”

A responsive web app with a Romanian interface.
Designed for the people doing the work.

Field Buddy
AT
Intervenție / AHU–04 Ciornă salvată
PASUL 01 · DOCUMENTARE

Detaliile sunt proaspete.
Înregistrează-le acum.

EXEMPLU
●
Notă vocalăFiltru verificat și înlocuit. Fără zgomote anormale.
00:24
Filtru · după intervenție01
NOTĂ TEHNICĂ

Filtru nou montat.
Unitatea a fost repornită.

Adăugat la intervenție ↗

Record voice, add tagged photos and text notes. Save a draft to continue the visit.

THE VISIT IS ONLY PART OF THE STORY

Keep the context.
Move the work forward.

Give the office a connected view of the field, from the day’s plan to the next visit.

↺

Every asset has a history.

Bring past interventions into view, so the next technician starts with context.

↗

A finding can become a follow-up.

Track follow-up tickets and their status when an issue needs more work.

☷

Planning meets what happened.

Plan the day manually, reconcile visits with reports, and see activity through team dashboards.

⌘

Your process, shared with the team.

Configure procedures and glossaries, with team-scoped access for administrators and leaders.

BUILT AROUND REAL RESPONSIBILITIES

One record.
Three better-informed people.

For Romanian and CEE specialist contractors
who need clarity between the field and office.

01 / IN THE FIELD

The technician

Capture what you see and say. Follow the procedure. Know what’s needed before closing the visit.

Less remembering later. ↗
02 / IN OPERATIONS

The service manager

Find the record, understand the evidence, and see which findings need a follow-up.

More context to act on. ↗
03 / ACROSS THE BUSINESS

The business owner

Make service records more consistent across people, assets and visits as your team grows.

A more repeatable process. ↗
YOUR TRADE. YOUR PROCEDURE.

From filter changes and electrical inspections to plumbing repairs, fire safety visits and building maintenance: configure the steps and evidence around the job.

A FEW PRACTICAL QUESTIONS

Before we
talk pilot.

Read the solution brief ↗
What does Field Buddy do today?+

It captures voice, tagged photos and text notes; supports saved drafts and configurable procedures; checks required evidence before closure; and generates structured reports with Quality Signals. Teams can also use asset history, follow-up tickets, daily planning and dashboards.

Does AI decide whether a job is complete?+

AI helps structure captured information and produces quality signals for review. Required steps, evidence and configured parameter rules provide explicit checks. People remain responsible for assessing the record and deciding what to do next.

Is this a native mobile app?+

Field Buddy is a responsive web application with a Romanian interface. The pilot should confirm the experience on your technicians’ actual devices and working conditions.

Can we adapt it to our service procedures?+

Procedures can define steps, required evidence and justified “not applicable” responses. Glossaries and parameter rules help reflect your terminology and process. In a pilot, we start with one clearly defined job type.

What would a pilot measure?+

We propose comparing report preparation time, missing-evidence frequency, follow-up clarity and technician adoption against your current process. Targets and the evaluation period are agreed together; no performance result is assumed.

START WITH ONE TEAM. ONE TYPE OF JOB.

Let’s make your
next visit clearer.

Bring a service procedure and a real reporting challenge.
We’ll explore where Field Buddy fits.

Discuss a pilot ↗
A PRACTICAL FIRST CONVERSATION
  1. 01Walk through your current process
  2. 02Choose the visit type and team
  3. 03Agree what success should look like
andrei@cloudhero.io ↗